For Builders & Developers

From groundbreak
to warranty close-out β€”
one platform

Create your development, onboard every buyer to a branded portal, manage the full warranty lifecycle, and export compliance reports in one click.

Custom pricing per development Β· White-label branding Β· All regions
realhistory.app/enterprise/dashboard
πŸ“Š Overview
🏒 Developments
🎫 Warranty
πŸ“€ Compliance
3
Projects
Active
64
Tickets
8 overdue
96%
SLA rate
↑ 2%
No heat β€” Unit 301
Escalated
Grout failure β€” Unit 204
In progress
Dishwasher β€” Unit 089
Assigned
482+
Avg. units per development
96%
On-time SLA resolution
-60%
Support calls after portal launch
4.7/5
Owner satisfaction rating
1
Setup

Create your development
& import units

Register your development, import your unit inventory (CSV, API, or manual entry), and add building specifications β€” floor plans, systems, common elements. Takes under an hour for a typical project.

βœ“
Bulk unit import via CSV or API β€” no manual entry per unit
βœ“
Building specs, common systems, and GIS data attached at development level
βœ“
Warranty registration numbers, builder license, and occupancy date set once
🏒
Maple Ridge Condos
482 units Β· Occupancy May 2024
Active
Unit inventory imported
482
Total
471
Onboarded
11
Pending
βœ“
Warranty reg. filed
TARION Β· #ON-2024-48291
Filed
2
Onboard

Give every buyer a
branded portal

Each buyer receives a link to their own branded portal β€” no app download, no setup on their end. They can see their unit's full warranty schedule, submit tickets with photos or video, and track status in real time.

βœ“
White-labeled with your development name and logo
βœ“
Unit-specific warranty schedule showing all coverage periods
βœ“
Buyers self-serve β€” submit tickets, upload photos, track resolution
Maple Ridge Condos
Unit 204 Β· Owner portal
Warranty coverage
Structural
Exp. May 2031
Active
Major systems
Exp. May 2026
Active
Finishing work
Exp. May 2025
Expiring
πŸ“¬ 471 buyers have been sent their portal invite. 89% have logged in.
3
Manage

Run the warranty queue
from one dashboard

All incoming tickets flow into a single queue β€” triaged, assigned, and tracked with SLA deadlines. When a ticket breaches its SLA, it escalates automatically and flags in the dashboard. You get clean metrics every morning.

βœ“
Configurable SLA rules by warranty period and issue category
βœ“
Auto-escalation with email and dashboard alerts when deadlines approach
βœ“
Owner satisfaction score collected automatically after every resolved ticket
Warranty queue Β· Maple Ridge64 open
No heat β€” furnace fault
301
Escalated
Bathroom grout cracking
204
In progress
Dishwasher not draining
089
Assigned
Window seal deficiency
117
Resolved βœ“
SLA compliance β€” 96% on track
0%Target: 95%100%
4
Comply & close out

Export compliance reports
in one click

When it's time for a warranty audit or inspection, generate the full compliance export instantly β€” formatted for your regional program. All ticket history, resolution records, and owner satisfaction scores included. No manual compilation.

βœ“
Supports TARION (ON), HPO (BC), NHWP (AB), GCR (QC), US state boards
βœ“
Excel + PDF export β€” ready to submit directly to your warranty program
βœ“
Full audit trail permanently stored β€” always available for claims or disputes
Compliance export β€” Maple Ridge
πŸ‡¨πŸ‡¦TARION Β· OntarioReady
πŸ‡¨πŸ‡¦HPO Β· British ColumbiaReady
πŸ‡¨πŸ‡¦NHWP Β· AlbertaReady
πŸ‡¨πŸ‡¦GCR Β· QuΓ©becReady
πŸ‡ΊπŸ‡ΈUS State BoardsSelect state
πŸ“Š Export Excel
πŸ“„ Export PDF

What builders say

β˜…β˜…β˜…β˜…β˜…
"Our warranty portal cut support calls by 60%. Residents self-serve ticket status, and my team gets clean SLA metrics every morning. No more spreadsheets or chasing emails."
Robert Kim
VP Operations Β· Greenfield Homes
RealHistory Enterprise
β˜…β˜…β˜…β˜…β˜…
"The TARION compliance export used to take our admin team two full days per project. Now it's one click. We saved approximately $40,000 in labour in the first year alone."
Lena Marchetti
Project Director Β· Meridian Developments
RealHistory Enterprise
β˜…β˜…β˜…β˜…β˜…
"Buyers at our last launch specifically cited the warranty portal as a reason they chose us over competing projects. It's not just software β€” it's a genuine competitive differentiator."
David Hassan
CEO Β· Cornerstone Group
RealHistory Enterprise

See the platform
for your development

We'll show you exactly how RealHistory maps to your workflow β€” development setup, unit import, buyer portal, and compliance in a live walkthrough.

Responds within 1 business day Β· Custom demo for your project type